Non-compliance with the rules regarding online services can result in a revocation period of as much as 12 months or void and void agreements. This can result in sales not being allowed to be booked or sales already booked having to be written off.

Also, in case of withdrawal, the consumer does not have to pay, for example, the cost of return shipping or the cost of a partially used service, if the online store has not informed the consumer (sufficiently) about this.

The Consumer & Market Authority (also referred to as ACM) has indicated that it pays close attention to the proper application of consumer law by online stores. The ACM can impose a fine of up to EUR 900,000 per violation or a certain percentage of the total annual turnover, whichever is higher, if the legal rules are violated.

In addition, a good layout of your web shop has an impact on consumer confidence in your product or service.

You will receive a clear, customized document from us, detailing exactly where your webshop needs to be adjusted.

Would you like to know more about our webshop check? Then feel free to contact Eva van Groezen.

Zwaanstraat 31K

5651 CA Eindhoven