Privacy and Cookie Policy
Last updated on: July 6, 2020
This is the Privacy and Cookie Statement ("Statement") of Louwers Advocaten B.V, also trading as Louwers IP|Technology Advocaten (hereinafter "Louwers Advocaten", "we" or "us").
In this Statement, we explain, among other things, what personal data we process from which categories of individuals and for what purpose we do so. We also explain which cookies we use and why. We recommend that you read this Statement carefully.
Changes
We may amend this Policy. The most current version of this Policy is always available on this website. We recommend that you review this Policy regularly so that you are aware of any changes.
Whose personal data do we process?
As a law firm, Louwers Advocaten processes personal data. This includes personal data of:
1. job applicants or other persons orienting themselves to a job or internship at Louwers Advocaten (hereinafter "Applicants");
2. persons who are clients of Louwers Advocaten or who are employed by our clients (hereinafter "Clients");
3. persons from whom Louwers Advocaten purchases products or services or who are employed by our suppliers (hereinafter "Suppliers");
4. visitors to our website (hereinafter "Website Visitors"); and
5. third parties, such as individuals who are not clients but whose personal data appears in the cases we are handling (including opposing parties) and other attorneys, bailiffs, and/or experts with whom we collaborate (hereinafter: “Third Parties”).
What personal data do we process? For what purposes? And on what legal basis?
1. Job Applicants
From Applicants we process the following personal data:
a) Contact details (such as name and address, telephone numbers and e-mail addresses), date of birth, place of birth, nationality and gender;
(b) Training, courses and internships followed;
(c) Data concerning the nature and content of the current employment and any termination thereof;
d) Other data that may be relevant to fulfilling the position applied for, such as data mentioned in a CV or cover letter, references or results of a competency test;
(e) Possibly: bank details (bank account number and name of account holder); and
f) Other data the processing of which is required pursuant to or necessary for the application of laws or regulations.
The overview below lists the purposes for which we process the personal data of Job Applicants and the legal basis for doing so:
a)
To verify the Applicant’s identity and to be able to contact the Applicant regarding the application process
- Performance of the Agreement
b), c), and d)
Assessing the Applicant’s suitability for a vacant position and internal corporate security
- Legal obligation
- Performance of a contract
- Legitimate interest
e)
Reimbursement of any travel expenses incurred
- Performance of the Agreement
- Consent
f)
The implementation or application of laws or regulations
- Legal obligation
- Legitimate interest
2. Clients
From Clients we process the following personal data:
a) Contact details (such as name and address, telephone numbers and e-mail addresses), date of birth, gender, and, where appropriate, proof of identity;
(b) Data for the purpose of handling the case or resolving the dispute, including data from counterparties or third parties;
(c) Data for the purpose of calculating and recording fees and expenses, making payments and collecting receivables, such as bank and salary information; and
d) Other data the processing of which is required pursuant to or necessary for the application of laws or regulations.
The overview below sets out the purposes for which we process Clients’ personal data and the legal basis for doing so:
a)
To verify the Client’s identity, conduct client due diligence, and communicate for the purpose of providing legal services to the Client
- Legal obligation
- Performance of a contract
- Legitimate interest
b)
Legal services and advice, including handling disputes and conducting legal proceedings.
- Legal obligation
- Performance of a contract
- Legitimate interest
c)
Making payments and collecting receivables (including entrusting such tasks to third parties), calculating or recording fees or payments, and conducting or arranging for an audit or other type of review
- Legal obligation
- Performance of a contract
- Legitimate interest
d)
The implementation or application of laws or regulations
- Legal obligation
- Legitimate interest
3. Suppliers
From Suppliers we process the following personal data:
(a) Contact details (such as name and address, phone numbers and e-mail addresses) and gender;
b) Data for the purpose of placing orders or purchasing services;
(c) Data for the purpose of calculating and recording expenses and making payments, such as bank details; and
d) Other data the processing of which is required pursuant to or necessary for the application of laws or regulations.
The overview below lists the purposes for which we process Suppliers’ personal data and the legal basis for doing so:
a)
Maintaining contact and communicating regarding orders placed and services purchased
- Performance of the agreement
- Legitimate interest
b)
Placing orders and purchasing services, including for the purposes of our internal business operations
- Performance of the agreement
- Legitimate interest
c)
Calculating and recording income and expenses, making payments, and conducting an audit
- Legal obligation
- Performance of a contract
- Legitimate interest
d)
The implementation or application of laws or regulations
- Legal obligation
- Legitimate interest
4. Website Visitors
From Website visitors we process the following personal data:
a) Data provided through the contact form on our website, such as a name, phone number, email address and the content of the message;
(b) Information provided through another form on our website in connection with a registration for a course or other event organized by us, such as a name, telephone number, email address and the content of the message; and
c) Data in connection with a visit to our website, such as data for the purpose of visitor statistics.
The overview below lists the purposes for which we process the personal data of website visitors and the legal basis for doing so:
a)
Maintaining contact and communicating regarding any questions or other requests for information
- Performance of the agreement
- Legitimate interest
- Consent
b)
Maintaining contact and disseminating information about a course or other event, such as the start time and location
- Legitimate interest
- Consent
c)
Improving the quality and discoverability of the website, and thereby the visibility of our firm
- Legitimate interest
5. Third Parties
From Third Parties we process the following personal data:
a) Contact details (such as name and address, telephone numbers and e-mail addresses), date of birth, place of birth and gender if and to the extent disclosed to us);
b) Content of (electronic) messages originating from or intended for Third Parties;
c) Data for the purpose of calculating and recording fees and expenses, making payments and collecting receivables, such as bank details;
d) Other data provided to us by Clients or other Third Parties or obtained from public sources in the course of handling a case.
The overview below lists the purposes for which we process the personal data of third parties and the legal basis for doing so:
a)
Maintaining contacts and communicating for the purpose of providing legal services
- Performance of the agreement
- Legitimate interest
b)
To provide legal services and advice to our Clients, including handling disputes and conducting legal proceedings.
- Legal obligation
- Performance of a contract
- Legitimate interest
c)
Calculating and recording income and expenses, making payments, and conducting an audit
- Legal obligation
- Performance of a contract
- Legitimate interest
d)
The implementation or application of laws or regulations
- Legal obligation
- Legitimate interest
Processing Based on Consent
If the processing of your personal data is based on consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of the processing that took place before you withdrew your consent.
With whom do we share personal data?
We may share applicants’ personal data with:
-
staff or managers involved in the hiring process at our firm; and
-
others, with the Applicant’s consent (such as a reference) or if there is a legal obligation to do so.
We may share clients’ personal data with:
-
staff or managers involved in handling a case;
-
Suppliers, such as external translation agencies;
-
Third parties, such as opposing parties, attorneys, bailiffs, and experts in connection with our services; and
-
others, with the Client’s consent, or if there is a legal obligation to do so.
We may share suppliers’ personal data with:
-
employees or managers involved in the ordering or provision of services by the Supplier; and
-
others, with the Supplier’s consent, or if there is a legal obligation to do so.
We may share personal data of website visitors with:
-
staff or managers involved in maintaining contact with Website Visitors and disseminating information about our courses or other events;
-
Vendors, such as the party that tracks usage statistics for our website; and
-
others, with the Website Visitor’s consent, or if there is a legal obligation to do so.
We may share third-party personal data with:
-
staff or managers involved in handling a case;
-
Clients or other third parties, such as opposing parties or other attorneys, in connection with our services;
-
Suppliers, such as external translation agencies; and
-
others, with the third party’s consent, or if there is a legal obligation to do so.
In the event that personal data is disclosed to a third party, we will, if necessary, enter into a (data processing) agreement with that third party that complies with all requirements set forth in the General Data Protection Regulation. We do not disclose personal data to third parties for commercial purposes.
Do we transfer personal data to countries outside the EEA?
Sometimes we need to transfer personal data to a country outside the European Economic Area (EEA). For example, a judgment may need to be enforced abroad, or we may purchase services from suppliers based outside the EEA. If such a situation arises and your personal data is transferred to a country that offers a lower level of protection for your personal data than countries within the EEA, we will implement appropriate safeguards to protect your personal data, such as entering into a standard contractual clause approved by the European Commission with the recipient of the personal data.
What security measures do we implement?
When processing personal data, we maintain at all times a level of security that, given the state of the art and the costs of implementation, is appropriate to prevent, among other things, unauthorized access to, alteration, disclosure, loss, or any other form of unlawful processing of personal data.
How long do we retain personal data?
We do not retain your personal data for longer than is necessary for the purposes for which it is processed, unless the data must be retained for a longer period to comply with legal obligations, such as a statutory retention period. Below are a few examples:
-
Applicants’ personal data will be deleted four weeks after the end of the application process, unless the applicant joins our firm or gives consent to retain the data for a longer period;
-
Our financial records are retained for seven years in accordance with tax retention requirements;
-
The cases we handle are retained for twenty years in accordance with the statutory statute of limitations for professional negligence.
What rights do you have regarding your personal data?
You have the right to request from us access (including a copy), rectification and/or erasure of your personal data, restriction of the processing concerning you, as well as the right to object to the processing or to request us to transfer the personal data you have provided to us. You can contact us for this purpose at info@louwersadvocaten.nl.
To prevent misuse, we may ask you to adequately identify yourself before we process your request. Circumstances may arise that prevent us from complying with your request, either in whole or in part. Examples include attorney-client privilege and statutory retention periods. If such a circumstance arises, we will notify you. In principle, we will respond substantively to a request within one month of receipt.
What cookies and social media buttons do we use?
A cookie is a small text file that is sent along with a webpage and stored on the hard drive of your computer, tablet, or phone via your browser. This allows personal data to be collected. The Louwers Advocaten website uses the cookies listed below.
Functional cookies
We use cookies to remember your selected settings and the information you have entered, so that your use of the website is made easier on your next visit.
Website Statistics Cookies
We use Google Analytics, a service of Google Inc. Google Analytics is a web analytics service that uses cookies to analyze how you use the Website. The cookies are used to store visitor information, such as the time the visit to the website occurred, whether the Website visitor has visited the site before, and through which site the Website visitor arrived at our site.
We have configured Google Analytics in such a way that tracking at the individual level is technically impossible. For example, the last octet of a website visitor’s IP address is masked. We have also disabled “data sharing,” do not use other Google services in combination with Google Analytics, and have entered into a data processing agreement with Google that sets out the terms for the processing of website visitors’ personal data.
Social media buttons
Our website includes buttons to share, 'like' or promote web pages on social networks such as Facebook, LinkedIn, Twitter and Google +. These buttons work by means of pieces of code that originate from these social media providers themselves. Cookies are placed by means of this code.
Louwers Advocaten is not responsible or liable for how these social media providers handle your (personal) data. We therefore advise you to review the privacy and cookie policies of these providers if you use the button on our website.
Blocking and Deleting Cookies
You can decide whether you want to accept or reject cookies or whether you want your browser to notify you when a cookie is placed. To do this, you need to adjust the settings in your browser.
You always have the option to delete cookies that have already been placed on the hard drive of your computer, tablet, or phone. In addition to blocking cookies through your browser, you can also install the Google Analytics
Opt-out Add-on in your browser. This prevents Google Analytics from collecting information about your website visits.
Do you have any questions, comments, or complaints?
We are happy to assist you if you have any questions, comments, or complaints regarding this Statement. You can do so by emailing or calling us using the contact information provided below. You also have the right at any time to file a complaint with the Dutch Data Protection Authority, or, if you live or work in another country, with that country’s data protection authority. If your complaint does not relate to the processing or protection of your personal data by our firm, please refer to our
firm’s complaints procedure.
Contact Information
Louwers Advocaten B.V.
Swan Street 31K
5651 CA Eindhoven - NL
T: +31 40 2393 200
E: info@louwersadvocaten.nl
