Privacy and cookie statement

Last modified on: July 6, 2020

This is the Privacy and Cookie Statement ("Statement") of Louwers Advocaten B.V, also trading as Louwers IP|Technology Advocaten (hereinafter "Louwers Advocaten", "we" or "us").

In this Statement we explain, among other things, which personal data of which categories of persons we process and for which purpose. In addition, we explain which cookies we use and why. We advise you to read this Statement carefully.

Changes

This Statement is subject to change by us. The most current version of this Statement can always be found on this website. It is recommended that you consult this Statement regularly so that you are aware of these changes.

From whom we process personal data

As a law firm, Louwers Advocaten processes personal data. These include personal data of:

1. applicants or other persons who are oriented to a job or internship at Louwers Advocaten (hereinafter: "Applicants");

2. persons who are clients of Louwers Advocaten or who are employed by our clients (hereinafter: "Clients");

3. persons from whom Louwers Advocaten purchases products or services or who are employed by our suppliers (hereinafter: "Suppliers");

4. visitors to our website (hereinafter: "Website Visitors"); and

5. third parties, such as persons who are not clients but whose personal data appear in the files we are handling (including counterparties) and other lawyers, bailiffs and/or experts with whom we work (hereinafter: "Third Parties").

What personal data do we process? For what purposes? And on what legal basis?

1. Applicants

From Applicants, we process the following personal data:

(a) Contact details (such as name and address, telephone numbers and e-mail addresses), date of birth, place of birth, nationality and gender;

b) Education, courses and internships followed;

c) Data relating to the nature and content of current employment and any termination thereof;

d) Other data that may be important for fulfilling the position applied for, such as data mentioned in a CV or cover letter, references or results of a competency test;

(e) Possibly: bank details (bank account number and name of account holder); and

f) Other data whose processing is required pursuant to or necessary for the application of laws or regulations.

The overview below shows for what purposes and on what legal basis we process personal data of Job Applicants:

2. Clients

Of Clients, we process the following personal data:

(a) Contact details (such as name and address, telephone numbers and e-mail addresses), date of birth, gender, and, where appropriate, proof of identity;

b) Data for the purpose of handling the case or resolving the dispute, including data from counterparties or third parties;

c) Data for the purpose of calculating and recording fees and expenses, making payments and collecting claims, such as bank and salary information; and

d) Other data whose processing is required pursuant to or necessary for the application of laws or regulations.

The overview below shows the purposes for which and the legal basis on which we process Clients' personal data:

3. Suppliers

From Suppliers, we process the following personal data:

(a) Contact details (such as name and address, telephone numbers and e-mail addresses) and gender;

b) Data for the purpose of placing orders or purchasing services;

c) Data for the purpose of calculating and recording expenses and making payments, such as bank details; and

d) Other data whose processing is required pursuant to or necessary for the application of laws or regulations.

The overview below shows for what purposes and on what legal basis we process Suppliers' personal data:

4. Website visitors

From Website visitors, we process the following personal data:

(a) Data provided through the contact form on our website, such as a name, phone number, email address and the content of the message;

b) Data provided through another form on our website in connection with a registration for a course or other event organized by us, such as a name, phone number, email address and the content of the message; and

c) Data in connection with a visit to our website, such as data for the purpose of visitor statistics.

The overview below shows for what purposes and on what legal basis we process Website visitors' personal data:

5. Third Parties

From Third Parties, we process the following personal data:

(a) Contact details (such as name and address, telephone numbers and e-mail addresses), date of birth, place of birth and gender if and to the extent disclosed to us);

b) Content of (electronic) messages originating from or intended for Third Parties;

c) Data for the purpose of calculating and recording fees and expenses, making payments and collecting receivables, such as bank details;

d) Other data provided to us by Clients or other Third Parties or obtained from public sources in the course of handling a case.

The summary below shows the purposes for which and the legal basis on which we process the personal data of Third Parties:

Processing based on consent

If the processing of your personal data is based on consent you have the right to withdraw this consent at any time. This does not affect the lawfulness of the processing before you have withdrawn your consent.

With whom do we share personal data?

We may share Personal Data of Applicants with:

• personnel or executives involved in the application process within our office; and
• others, with the Applicant's consent (such as a referent) or if there is a legal obligation.

We may share Clients' personal information with:

• staff or executives involved in handling a case;
• Suppliers, such as outside translation agencies;
• Third parties, such as counterparties, lawyers, bailiffs and experts in connection with our services; and
• others, with the consent of the Client, or if there is a legal obligation.

Personal data of Suppliers we may share with:

• personnel or executives involved in the ordering or provision of services by the Supplier; and
• others, with the consent of the Supplier, or if there is a legal obligation.

We may share personal data of Website visitors with:

• staff or executives involved in maintaining contact with Website visitors and disseminating information about our courses or other events;
• Suppliers, for example, the party that maintains usage statistics for our website; and
• others, with the consent of the Website visitor, or if there is a legal obligation.

We may share Personal Data of Third Parties with:

• staff or executives involved in handling a case;
• Clients or other Third Parties, such as counterparties or other attorneys, in the course of our services;
• Suppliers, such as external translation agencies; and
• others, with the consent of the Third Party, or if there is a legal obligation.

In the case of providing personal data to a third party, we will, if necessary, enter into a (processor) agreement with this third party, which meets all the requirements set by the General Data Protection Regulation. We do not provide personal data to third parties for commercial purposes.

Do we transfer personal data to countries outside the EEA?

Sometimes we need to transfer personal data to a country outside the European Economic Area (EEA). For example, a judgment may need to be enforced abroad or we may purchase services from Suppliers located outside the EEA. If such a situation arises and your personal data is transferred to a country that provides a lower level of protection for your personal data than countries within the EEA, appropriate safeguards will be put in place by us to protect your personal data, such as entering into a model contract approved by the European Commission with the recipient of the personal data.

What security measures do we apply?

At all times when processing personal data, we maintain a level of security that is appropriate, given the state of the art and the cost of implementation, to, among other things, prevent unauthorized access to, modification, disclosure, loss or any other form of unlawful processing of personal data.

How long do we keep personal data?

We do not keep your personal data longer than necessary for the purposes for which it is processed, unless the data must be kept longer to comply with legal obligations, such as a statutory retention period. Here are some examples:

• Personal data of Applicants will be deleted four weeks after the end of the application process, unless the Applicant joins us or gives permission to keep the data longer;
• Our financial records are kept for seven years due to tax retention requirements;
• The files we handle are kept for twenty years due to the legal statute of limitations for professional misconduct

What rights do you have regarding your personal data?

You have the right to request from us access (including a copy), rectification and/or erasure of your personal data, restriction of the processing concerning you, as well as the right to object to processing or to request us to transfer the personal data you have provided to us. You can contact us for this purpose at info@louwersadvocaten.nl.

To prevent misuse, we may ask you to adequately identify yourself before we process your request. Circumstances may arise which prevent us from fulfilling or not fully fulfilling your request. These circumstances include attorney confidentiality and legal retention periods. If such a circumstance arises, we will notify you. In principle, we will respond to a request within one month of receipt.

What cookies and social media buttons do we use?

A cookie is a small text file sent with a page of the website and stored on the hard drive of your computer, tablet or phone through your browser. It can be used to collect personal data. On the website of Louwers Advocaten the following cookies are used.

Functional cookies

We use cookies to remember your chosen settings and entered data in order to facilitate your use of the website on your next visit.

Website statistics cookies

We use Google Analytics, a service of Google Inc. Google Analytics is a web analytics service that uses cookies to analyze how you use the Website. The cookies are used to store visitor information, such as the time at which the visit to the website occurred, whether the Website visitor has visited the site before and through which site the Website visitor arrived at our site.

We have set up Google Analytics so that tracking at the individual level is technically impossible. For example, the last octet of a Website visitor's IP address is masked. We have also turned off 'data sharing', no other Google services are used in combination with Google Analytics and we have concluded a processing agreement with Google in which agreements are made about the processing of Website visitor's personal data.

Social media buttons

Our website includes buttons to share, 'like' or promote web pages on social networks such as Facebook, LinkedIn, Twitter and Google +. These buttons work through pieces of code that come from these social media providers themselves. Cookies are placed by means of this code.

Louwers Advocaten is not responsible or liable for the way these social media providers handle your (personal) data. We advise you to consult the privacy and cookie policy of these providers if you use the button on our website.

Refusing and deleting cookies

You can decide whether you want to accept or reject cookies or whether you want your browser to notify you when a cookie is placed. To do this, you must adjust the settings in your browser.

By the way, you always have the option to delete already placed cookies from the hard drive of your computer, tablet or phone. In addition to rejecting cookies via your browser, you can also install the Google Analytics Opt-out Add-on in your browser. This prevents Google Analytics from collecting information about your website visits.

Do you have any questions, comments or complaints?

We are happy to assist if you have any questions, comments or complaints regarding this Statement. You can do so by emailing or calling us at the contact information listed below. You also have the right at any time to file a complaint with the Personal Data Authority, or if you live or work in another country, with the privacy regulator of that country. If your complaint does not relate to the processing or protection of your personal data by our office, please refer to our office complaints procedure.

Contact details

Louwers Advocaten B.V.
Zwaanstraat 31K
5651 CA Eindhoven - NL
T: +31 40 2393 200
E: info@louwersadvocaten.nl